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Terms of Service

DEON AI Inc.

Effective Date: January 28, 2026

Last Updated: April 25, 2026

Welcome to DEON. These Terms of Service ("Terms") govern your access to and use of the DEON platform, website, and services (collectively, the "Service") operated by DEON AI Inc. ("DEON," "we," "us," or "our"), a Delaware corporation.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

1. Service Description

1.1 What DEON Does

DEON is an AI-powered marketing analysis and management platform that helps businesses improve their online presence. DEON provides informational outputs, previews, and recommendations and does not guarantee specific outcomes or results. Our Service includes:

1.2 AI-Powered Service

DEON uses artificial intelligence to provide analysis and generate content. While we strive for accuracy and quality:

2. Eligibility

2.1 Age Requirement

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use the Service.

2.2 Authority

If you are using the Service on behalf of a business, you represent that you have the authority to bind that business to these Terms, and "you" refers to both you individually and the business.

2.3 Account Limits

Each user may maintain only one account. Account sharing is not permitted.

3. Your Account

3.1 Account Creation

To access certain features, you must create an account by providing accurate and complete information. You agree to update your information to keep it current.

3.2 Account Security

You are responsible for:

3.3 Business Information

You agree to provide accurate information about any business you analyze or manage through DEON. You represent that you have the right to access and manage the business profiles and accounts you connect to DEON.

4. Acceptable Use

4.1 Permitted Uses

You may use DEON to:

4.2 Prohibited Uses

You may NOT use DEON to:

4.3 Content Standards

Content you upload or generate through DEON must not:

4.4 AI and Chat Acceptable Use

When using DEON's AI, chat, content-generation, or analysis features, you may NOT request, generate, distribute, or attempt to elicit:

4.5 Content Moderation Rights

DEON reserves the right, but not the obligation, to monitor, review, edit, refuse to publish or generate, remove, or otherwise restrict any content submitted to, generated by, or made available through the Service, at any time and for any reason, including content that:

DEON is not a publisher of user content and does not pre-screen all content, but our exercise (or non-exercise) of these moderation rights does not create any obligation to monitor and does not waive any other rights under these Terms.

4.6 Enforcement

Violations of this Section 4 (Acceptable Use), Section 4.4 (AI and Chat Acceptable Use), or any other provision of these Terms may result, at DEON's sole discretion and without prior notice or refund, in any combination of the following:

5. Fair Use Policy

5.1 Purpose

Some DEON plans may be marketed as "Unlimited," "All-You-Can-Use," or with similar language for certain features (such as chats, generations, analyses, posts, or messages). These descriptions reflect our intent to provide generous, uncapped use for normal individual and small-business workflows. They do not grant unlimited or unrestricted access for purposes that would impair the Service for others or that exceed reasonable individual or single-business use.

5.2 Fair Use Standard

Your use of any "Unlimited" or similarly described feature must be consistent with normal, good-faith use by a single end user or single business operating its own marketing. DEON may evaluate fair use by comparing your usage patterns against typical patterns for users on the same plan.

5.3 Examples of Abuse

The following are examples of activity that exceeds fair use. This list is illustrative, not exhaustive:

5.4 DEON's Rights

If your usage exceeds fair use, or if DEON reasonably believes it is heading in that direction, DEON may, at our sole discretion and without prior notice or refund:

Marketing references to "Unlimited" or similar terms are subject to this Fair Use Policy and do not override any other provision of these Terms.

6. Intellectual Property

6.1 DEON's Property

We own all rights to:

You may not copy, modify, distribute, or create derivative works of our proprietary materials without written permission.

6.2 Your Property

You retain ownership of:

6.3 Generated Content

You own the content DEON generates for you, including:

You may use this content for any lawful business purpose without additional payment or attribution to DEON.

6.4 License to DEON

By uploading content or connecting accounts, you grant DEON a non-exclusive, worldwide, royalty-free license to:

This license terminates when you delete your content or account, except for content we must retain for legal compliance.

6.5 Feedback

If you provide suggestions, ideas, or feedback about the Service, you grant us the right to use that feedback without restriction or compensation.

7. Third-Party Services

7.1 External Integrations

DEON integrates with third-party services including:

7.2 Third-Party Terms

Your use of connected third-party services is subject to their respective terms and privacy policies. We are not responsible for:

7.3 Authorization

When you connect external accounts, you authorize DEON to access and perform actions on those accounts according to the permissions you grant. You may revoke this access at any time through your DEON settings or the third-party platform.

8. Payment Terms

8.1 Free and Paid Services

DEON offers both free and paid features. Paid features require a valid payment method and active subscription.

8.2 Pricing

Current pricing is available on our website. We may change prices with 30 days' notice. Price changes do not affect your current billing period.

8.3 Billing

8.4 Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation:

8.5 Refund Policy

7-Day Guarantee: If you cancel within the first 7 days of a new subscription or renewal, you will receive a full refund.

After 7 Days: No refunds are issued, but you retain access until the end of your billing period.

Exceptions: Refunds may be issued at our discretion for service issues caused by DEON.

8.6 Failed Payments

If payment fails, we may:

9. Disclaimers

9.1 Service Provided "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

9.2 No Guarantee of Results

DEON does not guarantee that:

9.3 Business Decisions

Any business decisions you make based on DEON's analysis or recommendations are your sole responsibility. We are not liable for business outcomes resulting from your use of the Service.

9.4 AI-Generated Content; Hallucinations and Errors

DEON's analyses, chats, summaries, recommendations, images, posts, and other generated content are produced by artificial-intelligence systems that can and do make mistakes. AI outputs may be incomplete, outdated, biased, fabricated ("hallucinated"), or otherwise inaccurate. AI outputs may also unintentionally resemble third-party works, contain false statements about real people, businesses, products, or events, or imply facts that are not true.

You are solely responsible for reviewing, verifying, fact-checking, and editing all AI-generated content before relying on it, publishing it, sending it, or otherwise acting on it. You should treat AI outputs as drafts, not as professional advice. AI outputs are not a substitute for legal, medical, financial, tax, accounting, mental-health, or other professional advice.

To the maximum extent permitted by law, DEON disclaims all liability for AI-generated content and for any decisions, publications, or other actions taken based on it, including (without limitation) for content that is inaccurate or false; that infringes copyright, trademark, publicity, privacy, or other intellectual-property or third-party rights; that is defamatory, libelous, or otherwise injurious to a person or business; that violates platform policies, advertising rules, consumer-protection laws, securities laws, health-care laws, or other regulations; or that causes any business, financial, reputational, or other loss.

10. Limitation of Liability

10.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEON'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED:

10.2 Exclusion of Damages

DEON SHALL NOT BE LIABLE FOR ANY:

10.3 Exceptions

Nothing in these Terms (including the liability cap in Section 10.1 and the exclusions in Section 10.2) limits or excludes any liability that cannot be limited or excluded under applicable law. The limitations and exclusions in this Section 10 do not apply to:

Some jurisdictions do not allow limitation of liability for certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by applicable law.

11. Indemnification

You agree to indemnify and hold harmless DEON, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

12. Termination

12.1 By You

You may terminate your account at any time by:

12.2 By DEON

DEON may suspend, restrict, or terminate your account, or your access to all or any part of the Service, at any time, for any reason or no reason, with or without notice, in our sole and absolute discretion. Without limiting the generality of the foregoing, examples of circumstances in which we may exercise this right include (but are not limited to):

The enumeration above is non-exhaustive and does not limit our right to suspend or terminate for any other reason or no reason.

12.3 Effect of Termination

Upon termination:

13. Dispute Resolution

13.1 Informal Resolution

Before filing a formal claim, you agree to contact us at omar@deon-ai.com and attempt to resolve the dispute informally for at least 30 days.

13.2 Arbitration Agreement

PLEASE READ CAREFULLY: This affects your legal rights.

You and DEON agree to resolve any disputes through binding individual arbitration rather than in court, except:

13.3 Arbitration Procedures

13.4 Class Action Waiver

YOU AND DEON AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

If this waiver is found unenforceable, the entire arbitration agreement shall be void.

13.5 Opt-Out

You may opt out of arbitration by sending written notice to omar@deon-ai.com within 30 days of creating your account. Your notice must include your name, email, and a clear statement that you opt out.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes not subject to arbitration shall be resolved in the state or federal courts located in Delaware.

15. DMCA / Copyright Takedown

15.1 Our Policy

DEON respects the intellectual-property rights of others and complies with the United States Digital Millennium Copyright Act ("DMCA"). We will respond to clear notices of alleged copyright infringement that satisfy the requirements of the DMCA and described below. We may also, in appropriate circumstances and at our discretion, terminate the accounts of users we determine to be repeat infringers.

15.2 How to Submit a DMCA Notice

If you believe that content available through the Service infringes your copyright, you may send a written DMCA notice to our designated DMCA Agent. To be effective, your notice must include all of the following:

15.3 Designated DMCA Agent

Send DMCA notices to our designated DMCA Agent:

DMCA Agent — DEON AI Inc.
Email: omar@deon-ai.com (subject line: "DMCA Notice")

Notices that do not substantially comply with the DMCA may not be effective. Please note that, under 17 U.S.C. § 512(f), you may be liable for damages, including costs and attorneys' fees, if you knowingly materially misrepresent that material is infringing.

15.4 Counter-Notices and Repeat-Infringer Policy

If you believe that material you posted was removed or disabled by mistake or misidentification, you may submit a counter-notice that satisfies the DMCA's requirements to the DMCA Agent above. We will follow the procedures specified by the DMCA in handling counter-notices. We reserve the right to suspend or terminate accounts of users who we determine, in our sole discretion, are repeat infringers.

16. Third-Party Content Complaints

16.1 Reporting User-Generated Content

If you are a business, individual, or other third party who believes that content posted, generated, or distributed through the Service by a DEON user is unlawful, defamatory, infringing, deceptive (for example, falsely claims your business or impersonates you), violates your privacy or publicity rights, or otherwise violates these Terms (including Section 4.4), you may submit a complaint to us.

16.2 How to Submit a Complaint

Send your complaint to omar@deon-ai.com with the subject line "Content Complaint." Please include:

16.3 How We Respond

We review valid complaints in a reasonable timeframe based on the seriousness of the claim. Depending on the circumstances, we may remove or restrict the content, contact the user, request additional information from you or the user, refer the matter to law enforcement or a third-party platform, or take no action if the complaint is unsubstantiated. We exercise these decisions in our sole discretion and do not guarantee any specific outcome. Submitting a complaint does not create any duty of care, special relationship, or obligation beyond what is required by applicable law. For copyright complaints, please use the DMCA process in Section 15.

17. Account Verification

DEON may, at any time and in our sole discretion, require you to verify your identity, contact information, payment method, business ownership, authority to act on behalf of a business, or right to manage any account or property you have connected to the Service. We may use third-party verification providers and may collect additional information for this purpose, subject to our Privacy Policy.

If you fail to complete requested verification within a reasonable time, or if information you provide cannot be verified or appears to be inaccurate, false, or fraudulent, we may suspend or terminate your account, restrict access to particular features, refuse to publish or generate content, or require you to remove connected accounts or business profiles. You agree to provide accurate verification information and to update it as it changes.

18. Force Majeure

DEON will not be liable for, and will not be deemed in default or breach of these Terms because of, any failure or delay in performance caused by events beyond our reasonable control. Such events include (without limitation) acts of God, natural disasters, fire, flood, earthquake, severe weather, epidemics or pandemics, war, terrorism, civil unrest, riot, government action, embargoes, sanctions, labor disputes or strikes, internet or telecommunications failures, cyberattacks, denial-of-service attacks, security incidents, and outages, deprecations, rate-limiting, suspensions, or other failures or changes affecting cloud-hosting providers (such as Amazon Web Services), AI providers (such as Anthropic, OpenAI, or other model or inference providers), payment processors, screenshot or data providers, social-media platforms, search engines, email providers, or other third-party services on which the Service depends. During any such event, our obligations are suspended to the extent affected, and timeframes for performance are extended accordingly.

19. Survival

Any provision of these Terms that by its nature should survive termination or expiration will so survive. Without limiting the generality of the foregoing, the following sections expressly survive termination or expiration of these Terms: Section 4 (Acceptable Use), Section 5 (Fair Use Policy), Section 6 (Intellectual Property, including the licenses granted to DEON for content reasonably needed for ongoing operation, backup, and legal compliance), Section 8.5 (Refund Policy), Section 9 (Disclaimers), Section 10 (Limitation of Liability), Section 11 (Indemnification), Section 12.3 (Effect of Termination), Section 13 (Dispute Resolution, including arbitration and class-action waiver), Section 14 (Governing Law), Section 15 (DMCA / Copyright Takedown), Section 16 (Third-Party Content Complaints), Section 18 (Force Majeure), this Section 19 (Survival), Section 20 (Notices), Section 21 (Export Controls), and Section 24 (General Provisions).

20. Notices

20.1 Notices to You

You agree that DEON may provide legal notices and other communications to you by any of the following methods, at our discretion: (a) email to the address associated with your account; (b) in-app notification, banner, or message within the Service; (c) posting on our website (including on the page where these Terms appear); or (d) where applicable, postal mail to an address you have provided. Notices are deemed given when sent (in the case of email or in-app notifications) or when posted (in the case of website posting). It is your responsibility to keep your contact information current and to monitor it.

20.2 Notices to DEON

Unless these Terms specify a different method (for example, the DMCA process in Section 15 or the arbitration opt-out in Section 13.5), legal notices to DEON must be sent in writing to:

DEON AI Inc.
Email: omar@deon-ai.com (subject line: "Legal Notice")

Notices to DEON are deemed given upon our actual receipt and acknowledgment.

21. Export Controls and Sanctions

The Service is provided from, and may be subject to, the laws of the United States, including U.S. export-control and economic-sanctions laws and regulations administered by the U.S. Department of Commerce, the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC), and the U.S. Department of State. You agree to comply with all applicable export-control and sanctions laws.

You may not access or use the Service, or export, re-export, or transfer the Service or any content generated through it, (a) into or from any country, region, or territory subject to comprehensive U.S. sanctions or embargoes (currently including, but not limited to, Cuba, Iran, North Korea, Syria, and the Crimea, so-called Donetsk People's Republic, and so-called Luhansk People's Republic regions of Ukraine), (b) to any individual or entity on a U.S. government restricted-party list (including OFAC's Specially Designated Nationals and Blocked Persons List or the U.S. Department of Commerce's Denied Persons or Entity Lists), or (c) for any purpose prohibited by U.S. export-control laws, including (without limitation) the development or production of weapons of mass destruction.

You represent and warrant that you are not located in, under the control of, or a national or resident of any such country, region, or territory and that you are not on any such restricted-party list.

22. Beta and Experimental Features

DEON may, from time to time, make available pre-release, alpha, beta, preview, experimental, or other features that are clearly identified as such (collectively, "Beta Features"). Beta Features are made available to help DEON evaluate functionality, gather feedback, and improve the Service.

Beta Features are provided "AS IS" and "AS AVAILABLE," without warranties of any kind, express or implied, and may be inaccurate, unstable, incomplete, or unavailable. DEON may modify, limit, suspend, or discontinue any Beta Feature at any time, with or without notice, and without liability to you. Any data, content, settings, or configuration associated with a Beta Feature may be lost, reset, or migrated when the feature changes or is discontinued. Service-level commitments, support obligations, refunds, and other guarantees that may apply to other parts of the Service do not apply to Beta Features unless DEON expressly states otherwise in writing. Your use of Beta Features is voluntary and entirely at your own risk, and the disclaimers and limitations in Sections 9 and 10 apply with full force.

23. Changes to Terms

23.1 Modifications

We may update these Terms from time to time. When we make material changes:

23.2 Acceptance of Changes

Your continued use of the Service after changes take effect constitutes acceptance of the new Terms. If you disagree with changes, you must stop using the Service.

24. General Provisions

24.1 Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and DEON regarding the Service.

24.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

24.3 Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

24.4 Assignment

You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.

24.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

25. Contact Us

If you have questions about these Terms, please contact us:

DEON AI Inc.

Email: omar@deon-ai.com

Website: https://deon-ai.com

By using DEON, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.